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Michael Hartzell added a photo to the album 'Restaurant Signs'

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on Saturday

Jeffrey Summers added a discussion

Hospitality101 for March 02, 2010

Today's show covers: The Restaurant & Hospitality Social Media Marketing Bootcamp - St Louis Advice from the internet and other bad sources. IHOP Why TEAM has no place in yours business. Customers vs Guests Service vs Hospitality Your questions and…

March 2

Jeffrey Summers left a comment for Martha Ann Letchford

March 2

Jeffrey Summers left a comment for Nicki Simmons

March 2

Nicki Simmons and Martha Ann Letchford joined Hospitality101

March 2

Mark Moreno added a photo

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February 25

Jeffrey Summers commented on Michael Hartzell's blog post 'Restaurant Business Ain't so Bad. In Fact, it can be Great!'

There's nothing "old fashioned" about those principles. They are nothing more than smart, hard work - which is why they are so rare.

February 25

Jeffrey Summers added an event

Restaurant & Hospitality Social Media Marketing Bootcamp at St Louis

April 26, 2010 at 9pm to April 27, 2010 at 4pm

Our first Bootcamp of 2010 will be held in St Louis and covers Social Media Marketing. See the event website for details.

February 25

Consumer Freedom

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Welcome to the Hospitality101 Community

Join us every Tuesday from 2-4pm CST for the Hospitality101 Radio Show on Blog Talk Radio. or come back to our site here and listen to every episode form the archives, anytime you want.
We address a wide range of topics including Social Media, Marketing, Menu Engineering, Leases, Mystery Shoppers, Cost Controls and other operational issues for restaurants, caterers, hotels, cafeterias, fast food, QSR's as well as casual and upscale fine dining. We will also take your questions and answer them during the show and feature industry guests from time to time to discuss current issues in the industry.

Events

April 26

Monday

Restaurant & Hospitality Social Media Marketing Bootcamp

April 26, 2010 at 9am to April 27, 2010 at 4pm – St Louis

Forum

Hospitality101 for March 02, 2010

Started by Jeffrey Summers Mar 2.

01-12-2009 Today's Show Topics

Started by Jeffrey Summers Jan 13.

Listen To All Shows In The Archive

Started by Jeffrey Summers Jan 13.

Suggest A Topic Or Issue For The Show

Started by Jeffrey Summers Jan 11.

Blog Posts

Restaurant Business Ain't so Bad. In Fact, it can be Great!

Lessons From a Blue-Collar Millionaire

When Nick Sarillo launched his pizza business, he had one goal in mind: to create a corporate culture unlike any he had seen.

By Bo Burlingham | Feb 1, 2010 on Inc Magazine

… Continue

Posted by Michael Hartzell on February 23, 2010 at 11:08am — 1 Comment

Social Media Basics For Executives

… Continue

Posted by Jeffrey Summers on January 13, 2010 at 11:36pm

TV Reality Does not Make a Restaurateur Feel Better

Reality TV brings the good and bad of being a restaurateur to the small screen. Will it draw or will it be a show to avoid. With the number of people who whisper to themself "I think it would be good to open a restaurant", a TV show may do damage. TV simplifies everything and even though the article claims they will… Continue

Posted by Michael Hartzell on January 11, 2010 at 8:44pm

Daily Tip for Monday January 11th.

Today’s Tip: Ask for help.

No one (or we have never met them yet) was born with all the answers. No one was born with the innate knowledge, understanding and skill set that is required to run a successful restaurant (or business for that matter).

No one is born with knowing how to figure out a theoretical food or beverage cost, market a restaurant or how to maintain a great… Continue

Posted by Gary Tripp on January 11, 2010 at 10:48am